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The secret cave with all the hidden knowledge! (aka: frequently asked questions)

We get plenty of emails asking some of the same questions, so we've put together this handy FAQ page. If for some reason you don't find the answer to your question here, send us an email and we'll be happy to sort you out.

Frequently Asked Questions

  • When should I arrive? Open or Close

    The event officially begins at 7PM on Friday, Sept 9 with the Reception party.

    While you may check into the event beginning at 4pm on Friday, we ask that you be courteous to the exhibitors and allow them to check in and set up first. There will be plenty of time in the exhibit halls on Saturday and Sunday, besides, you won't be allowed in the exhibit hall during setup anyway. Take the time to have a nice dinner before the reception. :)

    Many international travelers prefer to arrive a day early, and stay a day later to reduce some of the stress involved with travel and an event of this nature. Be sure to book your hotel stay with this in mind.

  • When do exhibits open? Open or Close

    Exhibits are open to the public beginning on Saturday, Sept 9 from 10AM to 6PM and again on Sunday, Sept 10 from 10AM to 5PM.

  • Can I bring my own gear? Open or Close

    You bet! This is not just a trade show, it's a synth meet too!  Pay the same table fee and bring any gear you want to display or even sell!

    See also the Exhibitors FAQ.

  • Can my (____) accompany me to the reception or banquet? Open or Close

    We understand that not everyone travels alone, and that travel partners, while they might understand our hobby, aren't interested in spending all day staring at knobs, jacks and keys. At the same time you want to share the event with them during the performances and maybe even take in the Knobcon Banquet. This is not a problem, your guest may join you at the reception/performances for free and/or attend banquet only at regular price. 

    How it works
    Register yourself as normal including t-shirts/banquet etc.  When you check-in at the event, you may request a special one-night pass for your guest at no charge. If you'd like for your guest to accompany you to the banquet, you may purchase a banquet-only pass for them at that time as well. These passes will not allow them into the exhibit halls or workshop rooms.

  • Do I have to register online? What is the deadline? Open or Close

    Registering for Knobcon online is the fastest/easiest way to secure your admission to the event. Online forms will go down a few days before the event, however you will be able to walk in off the street and attend, the only deadline is the end of the show!

  • I only want to attend a single/partial day, is there a reduced price available? Open or Close

    Keeping our attendance fees reasonable is our first priority. Keeping our sanity is our second priority. Managing single day passes would just require too much staff, and would ultimately make the fees higher for everyone. We feel that the ticket price still represents a great value, even for a single day.

Exhibitors FAQ

  • When is exhibitor setup? Open or Close

    Setup for Exhibitors will be from 4-7 on Friday, Sept 8. If you are not an exhibitor, you will not be allowed in the exhibit halls but you are free to mingle in the lobby or hotel bar area. 

  • Can I leave my equipment in the exhibit hall overnight? Open or Close

    Yes, outside of published exhibit hours, the doors to the exhibit hall will be locked. This also means that the room will be inaccessible until exhibits open the following day, so plan accordingly.

  • How big are the exhibit tables? Open or Close

    Tables in the exhibit halls are 72"x30" and are covered with cloth. Each table will have 2 chairs and power as well.

  • What is the 'Quiet' exhibit area? Open or Close

    Conventions like this can get quite noisy, so we offer a quieter exhibit hall which is headphones only. Loudspeakers of any kind will not be allowed in this space.

  • Can I hang my company's sign/banner? Open or Close

    You may not attach anything to the walls or ceiling of the event spaces. All signage must be free-standing, and not interfere with other exhibitors’ visibility or ability to use their space.  Popup banners are nice, but their use must not block the aisles - we recommend placing them on the display table.

    If you have special needs, please contact us directly to make arrangements.

  • Can I pick my table location? Open or Close

    Gold and Silver sponsors are able to choose their location in the event halls prior to the event. All other table spaces are first come - first served. Exhibitor setup is 4-7pm on Friday.

  • Can I ship things to arrive at the hotel? Open or Close

    Special arrangements must be made for receiving any equipment, goods, displays or other materials, which will be sent, delivered or brought into the Hotel.

    Any materials sent to the Hotel will be subject to the following incoming and outgoing charges:

    Incoming Outgoing Type
    $2.00 $2.00 Envelope/Letters
    $10.00 $10.00 Box (small 1-20 lbs.)
    $15.00 $15.00 Box (medium 21-60 lbs.)
    $20.00 $20.00 Box (large 61-101+ lbs.)
    $100.00 $100.00 Pallet

    All packages and shipments must have information on the package label located below.

    PLEASE bring your tracking numbers with you to assist our staff in locating your boxes in our package room or to track any boxes that might not have arrived by exhibit set up time.

    Incoming packages will not be accepted any earlier than 72 business hours/ (3) days prior to the start of your meeting.

    Please number all boxes (Example: Box 1 of 2 and Box 2 of 2).

    All outgoing packages must be packed and clearly labeled prior to shipping.

    Any materials being sent to the Hotel must be marked as follows:

    1. Hold for Arrival - Attn: Guest's Name, Knobcon, Sept 9-11
    2. Complete return address
    3. Hyatt Convention Services Manager: Katie Schwartz
    4. Number of Boxes (Example: Box 1 of 2 and Box 2 of 2)
    5. Address Package to Hotel as follows:

    HYATT REGENCY SCHUAMBURG, CHICAGO
    1800 East Golf Road
    Schaumburg, IL 60173

  • Can I sell items at my table? Open or Close

    Absolutely! Pay the $25 table fee and sell new/old gear, parts, kits, neckties... just not outside food as it would violate our contract with the hotel. Rules... hrmph.

     

  • Where do I send items for the swag bags? Open or Close
    Event sponsors and those who have opted to have items placed in the Knobcon 'Swag Bag' given to the first 500 attendees must ship their items to arrive at the below location no later than September 1. 250 items minimum, 500 preferred.
     
    World Class Travel
    953 N. Second St.
    Chillicothe, IL 61523
     
    Please write “(your company) Bag Inserts” in sharpie on the box. If you are drop shipping from a vendor, have the box labeled "ATTN: (Your Company) Inserts"

     

Travel Assistance

World Class Travel

1-800-20-WORLD

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